Aarav Enterprises

At Aarav Enterprises, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect personal information that you provide to us directly, including:

• Name and contact details (email, phone number, address)
• Business information and requirements
• Communication records and correspondence
• Transaction details and purchase history

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our products and services
• To communicate with you about orders, inquiries, and services
• To improve our products, services, and customer experience
• To comply with legal obligations and business requirements

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties except as necessary to provide our services or as required by law.

Last Updated: January 2023

By engaging with Aarav Enterprises, you agree to the following terms and conditions:

Products and Services

We strive to provide accurate descriptions and specifications for our products. However, product images and descriptions are for illustrative purposes and may vary slightly from actual products.

Pricing and Payments

• All prices are quoted in Indian Rupees (INR) unless otherwise specified
• Prices are subject to change without prior notice
• Payment terms are as agreed upon at the time of order confirmation
• We accept various payment methods including bank transfers and digital payments

Order and Delivery

• Orders are processed within 1-3 business days after confirmation
• Delivery times may vary based on product availability and location
• We are not liable for delays caused by circumstances beyond our control
• Risk of loss passes to the buyer upon delivery of products

Returns and Refunds

We accept returns of defective or damaged products within 7 days of delivery. Returns must be in original packaging with all accessories. Refunds will be processed within 14 business days after receiving and inspecting the returned product.

Limitation of Liability

Aarav Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

Shipping Policy

We ship to most locations within Delhi and surrounding areas. Shipping charges vary based on order size, weight, and delivery location.

• Standard Shipping: 2-5 business days within Delhi NCR
• Express Shipping: 1-2 business days (additional charges apply)
• Local Pickup: Available at our Mundka address during business hours
• Shipping charges will be calculated at checkout or communicated before order confirmation
• We are not responsible for delays caused by shipping carriers or unforeseen circumstances

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

• Returns are accepted within 7 days of delivery
• Products must be unused, in original packaging, and in resalable condition
• Defective or damaged products will be replaced or refunded
• Return shipping costs are the responsibility of the customer unless the product is defective
• Refunds will be issued to the original payment method within 14 business days

Cancellation Policy

Orders can be cancelled within 24 hours of placement without any penalty. For cancellations after 24 hours, a cancellation fee may apply depending on order processing status.